Hollywin Casino Cookie Policy

At Hollywin Casino, we are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them at Hollywin Casino, what choices you have regarding their use, and how they help us deliver a better, safer, and more personalised experience when you visit hollywin.com. By continuing to use our platform, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — desktop, mobile, or tablet — when you visit a website. Here at Hollywin, we use cookies to recognise your device, remember your preferences, and ensure our online casino functions correctly. Cookies do not contain personally identifiable information on their own, but they may work alongside other data we hold about you in accordance with our Privacy Policy.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, local storage, and session identifiers. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Why We Use Cookies

Our Hollywin Casino platform relies on cookies to operate effectively and to provide you with a seamless gaming experience. Specifically, we use cookies for the following purposes:

• To enable core website functionality, such as the Hollywin login process and session management
• To remember your language and regional preferences (English, German, Norwegian, and others)
• To keep you securely logged into your Hollywin Casino account during your session
• To process transactions and support payment methods including cards, e-wallets, and crypto
• To detect and prevent fraudulent activity and protect the security of your account
• To improve the performance and speed of our Hollywin online casino
• To analyse how players navigate and interact with our site
• To serve personalised content, promotions, and bonus offers relevant to you
• To support responsible gambling tools and self-exclusion features

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for Hollywin Casino to function. Without them, services such as the Hollywin casino login, account management, and secure payment processing would not be possible. You cannot opt out of these cookies as they are required for the site to operate. They are typically set in response to actions you take, such as creating a Hollywin casino account or signing in.

Performance and Analytics Cookies

At Hollywin Casino, we use performance cookies to collect anonymous data about how visitors use our website. This includes which pages are visited most frequently, how long players spend on particular sections, and which features attract the most engagement. We use this information to improve the Hollywin casino experience for all users. These cookies do not identify you personally.

Functional Cookies

Functional cookies allow our Hollywin platform to remember choices you make and provide enhanced, more personalised features. For example, we may use these cookies to remember your preferred currency — whether that is EUR, AUD, CAD, NOK, or cryptocurrency — or your chosen language. Our Hollywin Casino app and mobile browser versions also rely on functional cookies to deliver a consistent experience across devices.

Targeting and Advertising Cookies

We may use targeting cookies to deliver relevant promotional content to you, including information about our Welcome Package, reload bonuses, and loyalty rewards. Here at Hollywin Casino, we want to ensure that any marketing you encounter reflects your genuine interests. These cookies track your browsing activity across sessions and may be set by our trusted third-party advertising partners.

Third-Party Cookies

Some cookies on our Hollywin Casino website are set by third-party service providers acting on our behalf. These include analytics providers, game studios such as Evolution, Pragmatic Play, and Hacksaw Gaming, payment processors, and customer support tools. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of those third parties for more information.

How Long Do Cookies Last?

Cookies used on our Hollywin Casino platform fall into two duration categories:

• Session cookies — These are temporary and are deleted from your device as soon as you close your browser. We use them during your Hollywin casino sign in session to maintain continuity.
• Persistent cookies — These remain on your device for a set period (for example, 30 days, 6 months, or longer) or until you manually delete them. We use them to remember your preferences between visits to Hollywin Casino.

Your Cookie Choices and Controls

We respect your right to control your data. At Hollywin Casino, you have several options for managing cookies:

Cookie Consent Banner

When you first visit our Hollywin Casino website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update these preferences at any time via the cookie settings link available on our site.

Browser Settings

Most web browsers allow you to control cookie behaviour through their settings. You can instruct your browser to refuse all cookies, alert you when a cookie is being set, or delete existing cookies. Please note that restricting cookies may affect the functionality of our Hollywin online casino — for example, you may not be able to complete the Hollywin login or access certain game features.

For guidance on managing cookies in your specific browser, please refer to the support documentation for:

• Google Chrome
• Mozilla Firefox
• Safari (desktop and iOS)
• Microsoft Edge
• Android browsers

Opting Out of Analytics

If you wish to prevent analytics providers from tracking your behaviour across our Hollywin Casino platform, many providers offer browser opt-out tools. We encourage you to use these where available.

Cookies and Responsible Gambling

Our Hollywin Casino uses cookies as part of our commitment to responsible gambling. These include cookies that support deposit limit tools, session time reminders, and self-exclusion mechanisms. We take player safety seriously, and these functional cookies play an important role in delivering a safe and legal gambling environment under our Curaçao Gaming Authority licence (OGL/2024/161/0191), held by Stable Tech N.V.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we do, we will revise the date at the top of this document and, where appropriate, notify you via email or a notice on our Hollywin Casino website. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to get in touch with our support team. At Hollywin Casino, we offer 24/7 live chat support and can also be reached by email at support@hollywin.com. We are happy to assist you with any concerns regarding your privacy and data preferences.